The price of game packs are fixed, and their fees are charged by a 3rd party top-up platform (the game will never charge you directly). But there are 3 possible situations in which you may think that an extra fee has been deducted:
1. Some countries and regions will collect taxes, so the price of the pack you see is the total of a pack's fixed price and tax.
2. Some platforms (e.g. iTunes) will send a combined order (the current order and history orders) to users. So please confirm if the order you see includes historical orders and check out the actual deduction record.
3. If you receive a notification from the bank or top-up platform that you have been charged fees for more than one pack, please contact the relevant bank or top-up platform to check out the fee deduction and pack amount.
1. Some countries and regions will collect taxes, so the price of the pack you see is the total of a pack's fixed price and tax.
2. Some platforms (e.g. iTunes) will send a combined order (the current order and history orders) to users. So please confirm if the order you see includes historical orders and check out the actual deduction record.
3. If you receive a notification from the bank or top-up platform that you have been charged fees for more than one pack, please contact the relevant bank or top-up platform to check out the fee deduction and pack amount.