1. Please make sure you download our game from the official platform. (iOS: App Store; Android: Google Play).

2. Waiting for the game loading patiently after logging into your account.

3. Shut down or uninstall un-necessary Apps, clear the caches.

4. Relogin or reinstall your game (Dont delete the "Z Fighters" folder).

5. Play under a stable network condition.

6. Put your device in a place with good heat dissipation to protect device performance from overheat.

7. Make sure your game is always the latest version.